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Thorough Training

Principle #1: Blended Learning

Covalent's programme of Training options for users of our software is underpinned by the so-called "Blended" Learning approach, by which we mean two things:

  1. A combination of traditional instructor-led classroom training with electronic & online learning delivered through a mix of media (help documents, lesson plans, electronic tutorials etc).
  2. Self-paced (where the trainee works through the material at a time and pace to suit them) and Facilitated (our trainer guides users through the training lessons).

We believe that our Blended Training approach delivers a number of important benefits to customers:

  • Lower cost than 100% face-to-face training
  • Greater convenience and flexibility for users who can do some of the training at their own pace, at a time that suits them best
  • Broader application to different learning styles and capabilities

Principle #2: Learning is Workbook-based

All Covalent training materials are structured into "Learning Workbooks" that guide trainees through a logical process of Read it, View it, Do it & Test yourself.

Read It View It Do It Test Yourself
Read reference & supporting "help" materials such as "Getting Started" & the "Howdy" series (How Do I?) Electronic Tutorials (online or CD) take you through each lesson screen-by-screen Work through the training with step-by-step Lessons on your live Training Covalent site1 Interactive electronic quizzes to test understanding of each topic's material

Principle #3: Customized Lesson Plans

Covalent CPM is a comprehensive product that comprises a number of individual modules - Core, Actions, PIs, Risks, Models - which customers purchase in different combinations. Additionally customers typically have a number of different user types, from Site Administrators through to Data Input users, and many variants in between.
We have put in place a menu of training lesson options that we then customise to suit each customer's particular requirements.

Training Programme Options
1 Site administrator Training Mandatory for all customers, provides full coverage of all Covalent functionality in a three-phase programme
2 "Train-the-Trainer" Training Full range of Covalent training materials for customers who want to deliver their own end-user training
3 End-user Training Series of training session combining different lesson plans for end-users

Read what customers think of the Training Covalent offers

"Has dramatically improved the look of our PI reports."
— Bruce Devile, Hackney Council