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Covalent International Partner Programme

The Covalent International Partner Channel program supports our expansion into the Public Sector in a selection of countries, using an indirect channels model. In each target country, local partners represent all aspects of our business, from sales & marketing, through implementation and training onto providing first line helpdesk support.

Candidate partners must have experience of selling and supporting software products. Additionally, we evaluate partner candidates by assessing against the following criteria:

  1. Public Sector Market knowledge. We are only interested in partners who know the country's public sector intimately, who have such customers already and who understand how the market operates locally.
  2. Existing product range. Ideally the partner already sells complementary software products, maybe a finance system or other line of business application.
  3. Value add services. Ideally the partner has expertize to provide management consulting services related to Performance Management.
  4. Scale to deliver. We are looking for partners who have sufficient resources to dedicate to making a success of the local Covalent business.
  5. Domain experience. Ideally partners will have some understanding of Performance Management , business intelligence and management information systems concepts.
  6. Existing resell arrangements with other vendors. Ideally we won't be the partner's first alliance, i.e. they already resell other products so have a good idea of what's involved and some previous successes to give us reassurance on their capabilities.
Learn more about becoming a Covalent Partner.

Types of Partners Sought

Value Added Reseller (VARs)

Covalent VARs are IT companies that are already supply software or relevant IT services to the local public sector market in each of Covalent's target international markets. VARs resell Covalent's software as a complimentary solution to their offerings, and derive revenues from the software license and associated services such as consulting, implementation and training.

Resellers are responsible for each element of the Covalent business in the selected geography, from sales & marketing, through implementation and training onto providing first line helpdesk support.

Covalent VARs need to complete the necessary sales and product training provided by the Covalent Partner team. This will result in certification to support the Covalent suite of Performance Management applications, validating that the partner has the in-house expertize and skills needed for successful sales and implementations of the Covalent CPM suite.

Consulting Partner

Consulting companies partner with Covalent to assist those customers who require associated Performance Management services, in addition to the software application itself. Alternatively, consultancies are interested in recommending Covalent's software to complement their own services, and to provide their own customers with a practical tool to implement recommendations and action plans arising out of a consulting assignment.

Consulting Partners provide Performance Management methodology or business process expertize within the public sector, and drive the majority of their revenue from professional services.

Covalent Consulting Partners need to complete the certification programme, though the scope of this is much narrower than the VAR certification programme.

"We bought Covalent to draw together a myriad of action plans, and to enhance the efficiency with which these can be monitored and analysed. We believe this will drive quality forward and at the same time make self assessment and strategic planning more refined."
— Lynne Craig, Vice Principal Curriculum and Quality, Gloucestershire College of Arts & Technology