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Covalent delivers a suite of Healthcare Quality Improvement applications that help hospitals better manage decision making to achieve strategic goals... while ensuring operational excellence and regulatory standards compliance.

  • By aligning performance objectives with organizational goals in planning methodologies such as Balanced Scorecards to achieve faster and more complete implementation of the strategic plan
  • By consolidating supporting evidence for JC accreditation surveys and other regulatory Self-Assessments
  • By traffic-light monitoring of key Metrics against target to help hospitals better measure key quality, clinical, operational and financial areas of performance
  • By progress tracking progress of Projects and Action Plans against key milestones and major deadlines
  • By assessing Risks in terms of Impact & Likelihood of occurrence, and the management of subsequent Mitigation Plans
  • By allowing you to easily manage public reporting of quality related information on your website
 

Covalent can be customized to address the demands of multiple initiatives - such as:

  • National Hospital Quality Measures
  • Joint Commission's ORYX Core Measures
  • AHA Hospital Quality Alliance
  • CMS Market Basket Update
  • National Quality Forum
  • Malcolm Baldrige quality award
  • ISO9000 & Six Sigma Quality Management
  • Balanced Scorecards
  • Staffing Effectiveness
  • Risk Assessments
  • Patient Safety & Patient Satisfaction
Unlike other disjointed offerings, Covalent is a comprehensive and integrated suite covering all the major hospital quality management functions so enabling decision makers to take more informed and timely actions with a "full-picture" view.

Drowning in data - thirsty for insights

Most hospitals don't suffer from a shortage of data. The opposite in fact. Executives are overloaded and typically struggle to effectively utilize the data to make decisions.

Covalent changes all this. It collects, consolidates, analyzes and presents data in ways that enable managers throughout the organization to make more informed and timely decisions by putting vital intelligence at their fingertips. In this way, Covalent helps you build a performance culture that supports operational excellence and clinical quality.

Firstly by presenting each person with customized views - snapshots, dashboards, and scorecards - of just their information.

Secondly the information is presented using numerous visually engaging cues to bring it to life and by using traffic-lighting to highlight areas that decision makers need to focus on.

Thirdly, Covalent automatically sends alerts and reminders to nominated owners notifying them of revized information and highlighting potential problem areas.

"Covalent CPM has transformed the way we manage performance by unifying what were previously many different systems across the organisation. We now do all our reporting of KPIs, Risks and Actions on CPM so every manager knows what they've got to do..." We can now easily track progress on action plans & key projects to quickly identify potential problem areas. We had a very quick & effective implementation which meant we were up and running with our data on the software in 6 weeks..."
  • Manages hospital-wide Action Plans and Improvement Projects with powerful progress tracking & milestone management
  • Provides consistent Risk Assessments with mitigation actions tracking
  • Consolidated performance data from various systems in one place (e.g. Financials, patient satisfaction, employee contentment, quality standards)
  • Facilitates access to supporting data required to calculate PIs and undertake immediate updates
  • Supports easy web/intranet publishing
  • Dashboard functionality uses intuitive gauges that visually summarise performance across multiple dimensions
  • Pre-loaded library of Quality and Inspection Frameworks (Baldridge, Balanced Scorecard, Joint Commission)